Vendor Review – 19 May 2017
Ethan McCann is full of initiative! He took the chance to knock on our door to ask how our sale campaign was going with another agent. He had noticed it was on the net for a very long time and not selling so he asked the question, "Is there anything I can do to help you?"
We liked Ethan from the minute he walked up our driveway. He was confident, courteous, polite and understanding to our plight of trying to sell our house for over 7 months with no offers, no results from open houses and a failed auction.
Ethan is a great listener. He listened to our saga story and that if we engaged his company (Harcourts Mudgeeraba QLD) that he would be the sixth agent we had engaged. The first agent was all talk and left us waiting for contact from him. The second agent thought that the house would not sell due to its age, the third agent was not in our area, the fourth agent was not interested in helping us, and the fifth agent was just so out of touch it was comical and very frustrating. But Ethan gave us presentation advice for open houses, he instructed us on street appeal, he advised what needed to be done to the house to make it sellable and gardens maintenance was the clincher.
We started a campaign with Ethan and the interest took off! Ethan constantly kept in touch with us, he was always available day or night to answer our questions, even the stupid ones and he always gave us feedback from our open houses. Nothing was too much trouble for him. He is very personable, very professional and knows his product very well.
Ethan is so good he is worth a 20/10