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Our Training Systems

Harcourts Training - Sales Programme

The Harcourts Academy provides both new and experienced sales consultants with proven prospecting, listing, sales and self-management skills. It enables participants to launch their careers and increase their business.


Getting Started The Harcourts Way & Succeeding The Harcourts Way

What you will learn:

- The real estate success attitudes and strategies

- How to manage your own business - planning and goal setting

- How to prospect for future business through consultative techniques

- How to make a superstar listing presentation

- How to build repeat and referral business through client management systems

- You will understand what is required to develop skills for managing yourself and achieving life balance

- How to maximise the benefits of the Harcourts systems and resources.



To read more about the Sales Programmes that Harcourts has available. Click below

Getting Started the Harcourts Way:

http://photos.harcourts.com.au/Harcourts.Public.WebTemplates/200/Files/Getting_Started_Overview.pdf

Succeeding the Harcourts Way:

http://photos.harcourts.com.au/Harcourts.Public.WebTemplates/200/Files/Succeeding_THW_Overview.pdf 

Property Management Programme

About the Programme:

The Property Management Programme provides for new Property Managers and those studying to achieve their Real Estate licence to be trained in The Harcourts Way best practice to ensure compliance, maximum productivity and optimum customer service. Gain fundamental knowledge in all areas of working with property owners and tennants. Learn how to systemise and streamline every property management task including client mediation and generating meaningful reports.


What You Will Learn:

Systemise and streamline every property management task

Build large databases of prospective clients and clients for life

Knowledge to perform every task associated with property management

Win the listing with market savvy and researched presentations

Wow tenants to want to do business with you

Communication skills to enhance problem solving and client mediation

Systems that support the property management Division

Completing property management documentation

Rights obligations of the property manager, property owner and tenant in accordance to legislation

Office Administration Programme

About the Programme:

The Office Administrator Programme provides front line administrators with the skills, knowledge and resources to assist the office team to deliver quality service to exceed customer expectations.


What You Will Learn:

Learn how to create a great first impression and an office environment that shouts success

Advanced communication skills to control every aspect of the customer experience

Resources available and systems for efficient record keeping and system back up.

Where to obtain utilise available marketing resources and marketing standards

Handling complaints and creating satisfied customers

How to better support your business owner in the areas of weekly returns, franchise returns, banking and accounts, taxation, payroll and staff leave.

Develop skills for personal time management and efficiency