What you will learn:
- The real estate success attitudes and strategies
- How to manage your own business - planning and goal setting
- How to prospect for future business through consultative techniques
- How to make a superstar listing presentation
- How to build repeat and referral business through client management systems
- You will understand what is required to develop skills for managing yourself and achieving life balance
- How to maximise the benefits of the Harcourts systems and resources.
To read more about the Sales Programmes that Harcourts has available. Click below
Getting Started the Harcourts Way:
Succeeding the Harcourts Way:
The Property Management Programme provides for new Property Managers and those studying to achieve their Real Estate licence to be trained in The Harcourts Way best practice to ensure compliance, maximum productivity and optimum customer service. Gain fundamental knowledge in all areas of working with property owners and tennants. Learn how to systemise and streamline every property management task including client mediation and generating meaningful reports.
Systemise and streamline every property management task
Build large databases of prospective clients and clients for life
Knowledge to perform every task associated with property management
Win the listing with market savvy and researched presentations
Wow tenants to want to do business with you
Communication skills to enhance problem solving and client mediation
Systems that support the property management Division
Completing property management documentation
Rights obligations of the property manager, property owner and tenant in accordance to legislation
The Office Administrator Programme provides front line administrators with the skills, knowledge and resources to assist the office team to deliver quality service to exceed customer expectations.
Learn how to create a great first impression and an office environment that shouts success
Advanced communication skills to control every aspect of the customer experience
Resources available and systems for efficient record keeping and system back up.
Where to obtain utilise available marketing resources and marketing standards
Handling complaints and creating satisfied customers
How to better support your business owner in the areas of weekly returns, franchise returns, banking and accounts, taxation, payroll and staff leave.
Develop skills for personal time management and efficiency